CT Luna Sauna

FREE SHIPPING At The Relax Point, we believe in transparent pricing. That is why standard shipping is included in the price of every product on our site. The price you see on the product page is exactly what you pay at checkout. No Hidden Fees: We have integrated shipping costs into our pricing to ensure a straightforward shopping experience. Delivery Estimates: When you place an order, we will provide estimated shipping and delivery dates based on the availability of your items and your location. Tracking: Once your order ships, you will receive a confirmation email with tracking information so you can follow your delivery every step of the way.

RETURNS & REFUNDS We want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below: 30-Day Window: Most new, unopened items can be returned within 30 days of delivery. Manufacturer Defects: If your item arrives damaged or defective, contact us immediately. We will arrange for a replacement or a full refund at no cost to you. Standard Returns: For "change of mind" returns, items must be in their original, unopened packaging. Please note that return freight shipping costs and manufacturer restocking fees may apply. Refund Timeline: Once your return is received and inspected, we typically process your refund within 3–5 business days. Your bank may take an additional 5–10 days to post the credit to your account. How to Start a Return: To ensure the smoothest process, please reach out to either our email, support@therelaxpoint.com or phone number, 786-361-8873. Our team will provide you with the necessary return authorization and shipping instructions.